RescuePRO Technical Support

Monday through Friday 9:00 am-9:00 pm EST, call Toll Free, in the US, at (866) 603-2195 or (727) 449-0891 outside the US.
Monday through Friday 9:00 am-5:30pm GMT, call our European office at +44 (0)115 959 7904
E-mail one of our technicians at: support@lc-tech.com

When calling please be in front of the system you are working on and have the following information available:

Operating System
How the data was lost.

Additional Resources:
Frequently Asked Questions - PC
Frequently Asked Questions - Mac
File Format Issues
Quick Start Guide - PC
Quick Start Guide - Mac
Worldwide SanDisk Support

Your success in recovering files depends a great deal on how the disk is handled and the amount of information written to the disk after the deletion occurred. Do not continue working on digital media containing lost data!

You should not use the media with the deleted files to surf the Internet, check mail or create documents

Never install software to digital media containing deleted files you wish to recover

The more activity, the less chance of a successful recovery

RescuePRO® was designed to run from the CD-ROM or install on your Windows® system. Simply run the software from the Autorun menu (right click your CD-ROM symbol) or from the programs menu in Windows® if you installed the software.

NOTE: to use RescuePRO® under Windows® 2000/XP/Vista/Win 7, your user account must have administrator privileges.

Please fill out the form below as completely as possible to insure a more complete solution to your customer service issue.

(All fields marked in Red are required fields)

First Name
Last Name
Phone
e-Mail
State or Province
Country
Make/Model of Camera
Memory Card Type/Capacity
Select the computer type
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